More and more America people are starting to shopping in gearbest, but there are many people who have a lot of questions about gearbest. Is it a safe website? what is the method of payment ?How long can I receive my order? What should I do if I’m not satisfied the item?
Today I will Detail introduce gearbest shopping to USA.
Gearbest is a China online shopping website, it is located in China shenzhen, shenzhen is the biggest electronic products manufacturer on the world,Shenzhen has many famous technology company，For example: Xiaomi, DJI, Huawei . Gearbest has more than 3000 employees, it sales reached $ 1.3 billion in 2016, it’s buyers from more than 200 countries all over the world.The picture is shenzhen,if you go to shenzhen you will find this is a surprising city, so many technology company at the city, and shenzhen is called China’s silicon valley.
2,Method of payment
please use PayPal as payment method: PayPal protection has been extended to 6 months in USA to grant higher level of safety on international transactions. During the PayPal protection period you are also eligible to have reimbursement on shipping costs if you want to return the product to GearBest.
3,Gearbest delivery time
Note：Total Delivery Time = Processing Time + Packaging Time + Shipping Time
When you order in gearbest, in usually processing time is 1 days, packaing time is 2-3days, shipping time is 5-10days, so you can know your order will delivery within 7-15 days.
if your order reach $30, you should buy the insurance, the nsurance is very cheap and it will add an aditional layer of safety. Just in case if your parcel is lose by the express.
1-Unregistered Air Mail(no tracking information) 15 – 28 business days. It is free shipping.
2- Registered Air Mail 15 – 28 business days $1.88 .
3- Priority Line 5 – 15 business days $1.87 .
4- Expedited Shipping 3 – 7 business days $14.96 .
After gearbest have dispatched your items, they will send a email include the tracking number to you; Note that sometimes there may be a slight delay of up to one working day between dispatching your order from warehouse and obtaining the tracking number. If you have not received the email, It mean gearbest have not send your order yet, just wait.
You can login to your account, then click on “my order”, and click “tracking”. And also you can use website like: https://track24.net to tracking.
If you have any problems with the shopping , I hope you can contact with the customer service, because the response of customer service is very fast, and they can give you enough help to solve the problem .
After you receive your order, you always need remember to take photos after you open the package, because if there is any problem with items, gearbest must ask you to provide the photos.