Many readers asked me Is GearBest legit? I bought multiple items from Gearbest.com, and I was satisfied with most of the orders, only one time the order I can not to tracking it and i contacted with the customer service to help.
So to answer the question : yes it’s a reliable website that you can purchase. They are based overseas so expect a delay in shipping, maybe you will take two weeks to get your order , just patient wait it. Here are a few things you always need to read before buying anything from Gearbest.
1, About gearbest
Gearbest is a China online shopping website, it is located in China shenzhen, shenzhen is the biggest electronic products manufacturer on the world,Shenzhen has many famous technology company，For example: Xiaomi, DJI, Huawei . Gearbest has more than 3000 employees, it sales reached $ 1.3 billion in 2016, it’s buyers from more than 200 countries all over the world.The picture is shenzhen,if you go to shenzhen you will find this is a surprising city, so many technology company at the city, and shenzhen is called China’s silicon valley.
2, Gearbest paymenthod
Gearbest provide paypal, credit card, you should to use paypal, because PayPal protection has been extended to 180 days, so paypal is the best method of payment in gearbest.
3,Gearbest delivery time
Note：Total Delivery Time = Processing Time + Packaging Time + Shipping Time
When you order in gearbest, in usually processing time is 1 days, packaing time is 2-3days, shipping time is 5-10days, so you can know your order will delivery within 7-15 days.
4,Tracking your order
After gearbest have dispatched your items, they will send a email include the tracking number to you; Note that sometimes there may be a slight delay of up to one working day between dispatching your order from warehouse and obtaining the tracking number. If you have not received the email, It mean gearbest have not send your order yet, just wait.
You can login to your account, then click on “my order”, and click “tracking”. And also you can use website like: https://track24.net to tracking.
If you have any problems with the shopping , I hope you can contact with the customer service, because the response of customer service is very fast, and they can give you enough help to solve the problem .
After you receive your order, you always need remember to take photos after you open the package, because if there is any problem with products, gearbest must ask you to provide the photos to them.