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More and more people are buying items in chinese online websites, especially gearbest, but are these online stores trustworthy? Are these stores safely?
The Gearbest blog is a website that provide shopping advice, for example:how to get a Gearbest discount? how to choose pay menthods? how to tracking your orders and so on.
Our Opinion: Yes, this Store is Trustworthy
As you will see explained throughout the blog, shopping in Gearbest is safe, However, It is very rare that you will find yourself in a middle of a scam: for example,if you bought a xiaomi mobile phone and the gearbest sent you a wrong or damaged item.
Do NOT worry, If you do’t receive the item, fistly, you need to login your gearbest account, and check your address. Sometime you maybe make a mistake about the delivery address. Make sure your address is right than you can contact with customer service to ask hlep, they can help you to track the item.
If you received the wrong item, do’t worry, within 3 days of the order being received, you need to take a clear photo or video about the wrong item, and send the photo or video to customer service, the customer service will give you two options:
1, you return the wrong item(the return shipping cost will give you when gearbest receive the wrong item) and gearbest send a new item to you.
2,you return the wrong item(the return shipping cost will give you when gearbest receive the wrong item) and gearbest refund to you.
If you do not find and article that resolves your uncertainties, don’t hesitate and let us know in the comments below; I will reply to you quickly.
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